Number 4 Consulting can support you in the following ways....
We have a 360 approach to our bespoke consulting, covering everything from feedback and self awareness to leadership and succession plans
What format does this take in your business? How regularly do you re-visit the plan? Who do you share the plan with? What areas does the plan cover? Has the plan been re-visited in the wake of the current pandemic and how will the impact of the pandemic affect your business? This programme looks at the component parts of a Business Plan, how to use forecasting within the plan and how to communicate and flex the plan if necessary. It looks at style, length and key messages and it looks at how the plan should be used within your business.
How do we capture feedback from our customers, and how often do we interact and engage with them? Here we look at a programme to capture ‘in the moment’ feedback and how to use that feedback in a positive way across all media platforms. We will look at frequency, depth and ownership of such ‘feedback’ schemes and consider how your business will benefit.
How well does your business respond to change? Here we look at different ‘change management’ techniques to ensure ‘engagement’ and ‘delivery’ are key outcomes. How do you create ‘advocacy’ and how do you maintain momentum? Whether it is a change of product or a change brought about by regulation… it is essential that your business can embrace ‘the change’ and that your business has provided the clarity, the training and the expectation that surrounds it.
What processes are in place and what internal systems provide the correct level of insight, stretch and governance across your business? We will look at forecasting, sales and purchase ledger management within the business and working capital awareness in terms of the day to day cash management requirements.
What systems are in place across your business? How do you protect your business against fraud and security breaches? Is your Operations Manual ‘fit for purpose’ and does it reflect the fast changing environment in which we operate? We will look at the robustness of your systems, the training and development of the key personnel operating the systems, and how your business can introduce internal measures and processes to ensure that it remains safe.
Number 4 Consulting can support you, your business and your team in the following ways:
From ‘colour insights’ personality and characteristics to performance management process and succession planning...find out more
From 360º feedback and self-Awareness reports, to motivating and engaging the team and leadership and coaching skills...find out more
Steve has worked with and supported our business for several years. He is a confident, charismatic and effective leader and a strong communicator. He has the ability to ‘move things on at a pace’, and at the same time, take a genuine interest in the people and the business. He has made a positive contribution to our business in terms of the bottom line, our strategic direction and our internal people development programmes.
From seeing Steve’s effective, considered and professional approach during meetings, I have worked with him in developing my business and leadership skills. This involved coaching sessions in person and on the internet; both were incredibly helpful, stimulating and thought provoking enabling me to have a greater awareness of effective management and leadership styles. I would definitely recommend Steve as an engaging and knowledgeable coach and mentor.
Steve has helped me develop my management skills over the past year. His patience and expertise has been invaluable to me. His sessions are great because they focus on how to get the best from your team as well as how to manage up. I couldn’t recommend Steve enough.
Steve Elsom is one of the region’s most experienced and valued thought and practice leaders in assisting businesses to grow sustainably, and effectively brand and articulate their core offers. Steve has selflessly employed these skills during his long association with Suffolk Chamber of Commerce, both to boost our efforts to support our members and to help raise the game of the wider Suffolk business community.
Steve Elsom has been delivering training workshops for the Huntingdon Racecourse team during the past 3 years. The workshops have been exceptionally beneficial and the contents have ranged from team building to innovation. The events have enabled Huntingdon Racecourse to introduce improved working conditions and to create ‘new concepts’ that have proven successful. Steve’s delivery and communication encourages individuals to think ‘creatively’ and has helped shape a forward thinking working culture.